Three UPS Store franchises in Northeast Pennsylvania — locations in Dallas, Dickson City and Honesdale — are slated to soon close, the owner confirmed Tuesday.
Longtime franchise owner Dave McQueen confirmed the popular package shipping stores are closing, but declined to say why. He deferred comment to UPS’ public relations department.
McQueen, who previously owned and sold a series of Pet Supplies Plus franchises in the region, did say he had been trying to find a buyer for the UPS stores.
Mia Gonzales, a UPS spokeswoman, said UPS Store franchises are independently owned and operated and any closures are not part of planned corporate reductions announced earlier this year. UPS announced in April it planned to cut its corporate workforce by roughly 20,000 people and close more than 70 facilities in 2025 citing “new or increased tariffs” and other “economic conditions.”
“We can confirm that The UPS Store locations in Dallas, Dickson City, and Honesdale are in the process of closing,” Gonzales said. “The closures are due to the expiration of the franchise agreements, and the franchisee has elected not to renew. Customers with questions are encouraged to contact the respective locations directly.
An employee at the Dallas store at 62 Dallas Shopping Center said the store’s last day will be June 23. Employees at the other stores — located at 1330 Main St. in Dickson City and 1114 Texas Palmyra Highway in Honesdale — declined to reveal a closing date.
The UPS Store on Main Ave. in Dickson City on Tuesday, June 3, 2025. (REBECCA PARTICKA/STAFF PHOTOGRAPHER)
The UPS Store in Dallas on Tuesday, June 3, 2025. (JASON ARDAN / STAFF PHOTOGRAPHER)
The UPS Store in Dallas on Tuesday, June 3, 2025. (JASON ARDAN / STAFF PHOTOGRAPHER)
The UPS Store on Main Ave. in Dickson City on Tuesday, June 3, 2025. (REBECCA PARTICKA/STAFF PHOTOGRAPHER)
McQueen’s landlord and property manager for the Dallas store shared some insight into the closure in a Facebook post on a Back Mountain Community Page in response to questions.
Rob Finlay, president and CEO of Humford Equities, said UPS wanted McQueen, 84, to sign a 10-year franchise-renewal contract that included significant remodeling to the stores.
“Understandably, he was unwilling due to his age,” Finlay wrote. “He’s been seeking buyers for a couple of years, but a recent deal fell through due to financing.”
Finlay said the Dallas store has been a “great tenant and partner” since 1994 when it opened as Mail Boxes Etc. before that company was acquired by UPS.
Finlay said he’s allowed McQueen to continue operating on a month-to-month lease while he searched for a buyer, but UPS now is forcing him to close.
“Hopefully, a last-minute buyer can step in. I’ve had the pleasure of using the store myself, and I can attest to their great employees and service. They’ve been with us for over 20+ years, and I’m going to miss them,” Finlay said. “The owner has been a complete gentleman throughout this process, and I’m sorry for the employees who will be affected.”
UPS Stores offer a wider range of services such as printing, mailboxes services and shipping than UPS Access Points and drop-off boxes that are often located inside other stores.
Other UPS Stores in the region are located in Edwardsville, Hazleton and Wyoming in Luzerne County and Dunmore and Clarks Summit in Lackawanna County.